ARMONY CUISINE GRENOBLE

In the first quarter of 2023, we bought a kitchen from Armony-Grenoble (the seller). The seller came home, took measurements and provided us with a virtual representation of our kitchen. Then we all decided for the installation to take place in May 2023 coinciding with school holidays to avoid disruption. When the installation day came, the seller was not ready. The delay meant that, on return of our holidays, since we did not have a kitchen installed, we had to pay for accommodation elsewhere for more than a week (during school period!). Eventually the assembler (the person in charge of installing the furniture and kitchen equipment) came. Half way through installation, the assembler realised that one corner of the kitchen was not a right angle (90˚˚ ). The furniture was designed for a right angle. The assembler, without consulting with us, decided to continue installing at a right angle, which left a void between the cabinets and the wall. He was told to stop and think of another solution. It was decided to continue installation along the wall; however, the corner piece would not fit. That piece had to be re-designed and manufactured. After the assembler finished installing, together with the seller, we noted several issues (corner piece, a broken cabinet door, and few other issues). The seller agreed to address all the issues that were raised. It has passed almost a year since they came first to install the kitchen, and still they have not managed to finish it. Between then and now, there have been more than 200 calls made to Armony. We never received a call from them to update us on our service. We were always the ones making the calls. When they answered and gave us new dates, there was always an excuse that prevented them from coming. In summary, the installation was a disaster, the service to client is non-existent, and their ability to finish the job is still to be seen.

Source : Google

Je vous déconseille fortement ce cuisiniste amateur ! La pose aurait dû commencer début Avril mais aujourd'hui à mi-septembre la cuisine n'est toujours pas terminée. Mr José Fernandez promet, vends du rêve mais ne respecte aucun délai. Ne vous fiez pas aux bons avis google car José demande systématiquement à ses clients mécontents de les supprimer. N'hésitez pas à me contacter pour plus de détails mais au moins, vous serez avertis. !!!! CUISINISTE A EVITER !!!!

Source : Google

Nous avons fait appel à cette entreprise pour la conception de notre nouvelle cuisine et nous ne pourrions pas être plus satisfaits ! L’équipe a été extrêmement chaleureuse et à l’écoute de nos besoins, tout au long du projet. Le suivi du chantier a été impeccable, chaque étape a été bien gérée et respectée. De plus, le service après-vente est top, toujours réactif et disponible. Nous recommandons vivement cette entreprise à 100% !

Source : Google

Cuisine achetée en décembre 2022 - installée en juin 2023. Rapport qualité prix imbattable, service client au top. Petit soucis avec la plaque de cuisson 1 an après la pose de celle-ci. Problème solutionnée par le service client en moins de 48h. Rien à dire à part merci à toute l"équipe d'Armony Cuisine !

Source : Google

Accueil sympathique,Professionnels de bon conseil ,Billa et José à l'écoute .belle cuisine dans l'attente de nos espérances. qualité de pose et belles réactions aux quelques menus problèmes rencontrés. Merci de contribuer à notre bonheur!

Source : Google